First, let me say thank you so much – your support is invaluable.
If you have any feedback or want to chat about the product, I’m just a message away. I’d really love to hear from you. In fact, if you are extremely happy with your item, it would be great if you could send me a review. Simply write your message below and label it “Review”. Don’t forget to hit send and you’re done.
Once again, thank you for your support. It means so much to me,
Is this site secure to purchase from?
Absolutely! Your security is my number one priority. This is a completely secure site, plus I went above and beyond to make sure none of your credit card info was stored on this site.
All payments go through PayPal to ensure your security. This doesn't mean that you need a PayPal account to checkout. Simply use a credit card or debt card of your choice when checkout redirects you to PayPal. You will see the credit card option right below the PayPal log in.
Does this pattern work on a iPad?
Absolutely! In fact, my patterns are designed specifically for iPads, so you don't have to print. It will also work on most tablets (I haven't found one it hasn't worked on yet).
When do I get the patten?
Immediately after payment has processed. You will get access to the instant download PDF in your account, along with an email containing a link to the PDF.
What payment methods do you accept?
All payments are processed through PayPal. You may pay with a credit card of your choice or a PayPal account transfer.
What happens if I lose the pattern?
No worries! When you went through checkout, you made an account. You can easily download your new copy at anytime in your new Patterns By Ashley Dylan account. If you forgot the password simply hit forgot password after you go to "My Account".
Do I get pattern support?
Definitely! I provide video tutorial and/or progress photos to help you along the way. You will also find FAQs with most patterns, plus premium pattern support via email with any pattern you purchase. If you need extra help with any pattern you've purchased, please use the contact form below to get in contact with me. Please allow at least 24 hours for me to respond during weekdays.